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September 10, 08 (Wednesday)
Go Lean and Go Convergence for Better Cost Control
Lean is Fashionable – Building a Lean Supply Chain Management Strategy for Fashion Companies
Mr Nicolas Man, Sales Director, HK, Taiwan & Southern China, Lawson Software
Fashion is the bellwether of change. In keeping with its reputation for the highest level of customer responsiveness, the fashion industry is poised to respond strategically to major changes occurring in today’s global supply chains. A Lean Supply Chain Management strategy can address the necessary elements of change that will ultimately enable a simpler, more efficient and responsive operations model. In this presentation, Lawson will explore the impact of Lean in the fashion and apparel industry and how Lean Manufacturing relates to Lean Supply Chain Management.
Unified Communications in Customer Service
Mr Ben Samman, General Manager, Avaya Hong Kong and Macau
Unified Communications in the workplace will reshape the way companies interact with their customers, suppliers, employees and other key stakeholders. Come find out how Avaya's suite of Unified Communications solutions can help your company realize its full potential.
Innovation Agendas in Power Systems and Technology Services
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Mr John Tam, Technical Sales Manager, IBM Systems Technology Group, Hong Kong
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Mr Michael Sham, Senior Services Product Group Manager, IBM Global Technology Services, Hong Kong
To cope with the ever changing world of technology and information, companies have to come up with new and innovative agendas to keep themselves ahead of their competitors. IBM will share with you some of the solutions that will be useful to make your business more profitable.
September 11, 08 (Thursday)
Intelligent Customer Services and Dynamic IT Environment for Better Profitability
Intelligent Customer Services to Improve Profitability
Mr Chi-Sing HAU, Sales Manager-Solutions, eSOON (Hong Kong) Ltd
As China’s leading Contact Centre Solution provider, eSOON has more than 200 enterprise customers in Greater China. In this session, you can see how importance the Customer Services can improve your business to become more competitive. Moreover you will receive the benefits of our worldwide experiences and knowledge in contact centre operations from people, process to technology perspectives. Find out more about how we can deliver these three key results - absolute reliability, cost-effectiveness and a total solution - for your contact centre.
Innovative Way to Create a Dynamic IT Environment
Mr Conrad Lee, Lead Enterprise Engineer, Citrix Systems Ltd
Virtualization is becoming a trend in the world of information technology. Citrix will show you how our solutions can optimize customers’ existing resources to provide the best application delivery infrastructure. Find out more about what innovative ways we can use to create a dynamic IT environment.
Meeting the Challenges of Today's Dynamic Business Environment through a Dynamic IT Infrastructure - a Management Perspective
Mr C H Leung, Solution Technology Manager, IBM Systems Technology Group, Hong Kong
In today's competitive marketplace, the business environment keeps changing. To cope with the challenges, there evolves a whole lot of discussions surrounding topics like Unified Communication, GREEN initiatives, Virtualization ........ Together, the ever expanding IT infrastructure carries along all the issues of Data Security Protection, Desktop Data Theft Prevention, System Upgrade and Maintenance etc. How to manage all these and to get the most out from your own investment is not only a question of the IT Managers, but also a serious concern of the Company's Senior Executives. In the session, IBM would like to share the view at a management perspective.
September 12, 08 (Friday)
Moving Forward with Best Practice Application and Unified Communication
Filling in the Business and IT Gap through Infor's Proven Industry Application
Mr Ronald Li, Director, Product Marketing, Asia Pacific, Infor
Infor leverages the core assets of its industry application to help enterprises, small to very large organizations, reduce the overall cost of doing business, with no compromises. In this presentation, Infor will share some of the best practices of how its industry application can enable business executives align its IT solutions with the business strategies and operation.
Enriching, Extending and Evolving Your Business Profitability with Infor Financial Solution
Mr Michael Chui, Regional VP for Financial Services, Asia Pacific, Infor
The Hong Kong financial sector is one of the busiest in the world with volumous transactions daily, and Hong Kong prides itself to be one of the most efficient and mature financial services sector in the world. As a result, the financial services sector needs to have the most effective operation model in order to cope with their highly demanding customers. In this presentation, Infor will shed insights to how you can apply the Infor financial solution to further enrich, extend and evolve your business profitability.
Next Step in the UC Journey: Embedding Communications in Applications
Mr Ronald Hui, Enterprise Product and Solutions Marketing, Nortel Networks Asia Ltd
In the new era of UC, how can you bring the true value of communications to businesses by combining real-time capabilities, network-oriented functions, vendor's expertise in wireless, wireline, carrier, enterprise, application and infrastructure arenas? Join this session to find out how communications-enabled applications will allow greater customization, simplified interactions and automatic adaptation to users' environments, resulting in enriched end-user communications experiences and higher business agility, accuracy, speed and ROI.
Getting a Quicker Return from Your Investment
Mr Clift Wong, Channel Financing Manager, IBM Global Financing – Greater China Group
Doing successful business is knowing how to make the most out of the smallest thing. IBM will share with you on how to create a solid business foundation and how to get a quicker return from your investment, reduce cost and increase productivity.
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